Svetlana Sidenko3 days ago1 minWhat is VUCA and why each Business and IT Professional need to learn how to navigate in itBusiness and IT Professional needs to first, recognize complexity, and second, learn how to navigate in VUCA. Discover more about ITSM.
Svetlana SidenkoAug 285 minPOSITIONING THE BRM ROLE IN A PRODUCT-CENTRIC ORGANIZATIONRe-defining the role of the BRM in a context of organization's rapid evolution towards product-centric operating models.
Svetlana SidenkoMay 75 minCRITICAL ROLE OF IT SERVICE CATALOG IN TODAY’S REALITYThe first quarter of 2020 will be collectively remembered for years to come and the events happening today are now part of human history. In
Olivier AbécassisMar 52 minHow could ITSM contribute to the purpose of any business: profitabilityWritten by David Lareau
Svetlana SidenkoAug 24, 20184 minHAVE YOU HEARD ABOUT VERISM™ AND WHY SHOULD YOU CARE?By Svetlana Sidenko As an IT or Business professional, have you heard about Agile, Lean or Six Sigma, COBIT, DevOps, PMBOK, or other fram...
Svetlana SidenkoAug 11, 20163 minWHAT YOU NEED TO KNOW ABOUT SERVICE MANAGEMENT EXCELLENCEBy Svetlana Sidenko If there was ever a critical time for IT and Business structures to work together, that time would surely be now. We ...
