Seven Things Business Executives Need To Know About BRM Success

The importance of the Business Relationship Management role and function is undeniable. Business Executives often recognize the BRM’s mission is to ensure that business needs are understood, managed, and addressed while business value is optimized. However, Executives can sometimes misinterpret the various ways BRMs have to achieve this mission. This article is meant to highlight […]

What Is The BRM Executive Brief And How Is It Beneficial To Your Organization

The BRM Executive Brief is a workshop meant to introduce Business Relationship Management key concepts in a flexible approach. This workshop’s duration is usually 60 minutes and is suitable for senior Business and Provider’s Organization Professionals (i.e. IT or HR). Over the years, we have observed that , for example, Business and IT Executives have […]

Pourquoi la conduite du changement est-elle si importante pour un BRM?

Dans une entreprise, pour changer un processus, des comportements ou des mentalités, la seule façon pour un BRM d’y parvenir est d’opter pour la conduite du changement. Elle lui permettra d’identifier et d’impliquer tous les acteurs, en déterminant la manière de procéder (ex : quel type de communication adopter, quelle formation pour qui, etc.). Elle […]

POSITIONING THE BRM ROLE IN A PRODUCT-CENTRIC ORGANIZATION

Svetlana Sidenko was a storyteller at the BRMConnect 2020 conference. This blog is based on the content of her presentation. Re-defining the role of the Business Relationship Manager in a context of organization’s rapid evolution towards product-centric operating models is increasingly needed. Establishing and clarifying the role of the BRM is not a new topic, […]

WHAT DOES BRM SUCCESS LOOK LIKE?

Lessons learnt from successful Business Relationship Implementation journeys As a firm that helps enterprises build business relationship capabilities via training, coaching and consulting, IT Chapter is delighted every time professionals share their experiences related to subjects which we master. We are always looking for practical examples related to what we teach to share with our […]

HOW DOES YOUR SOCIAL BRAIN AT WORK HELP YOU SUCCEED IN YOUR BRM ROLE?

On our last day at the BRM Connect, we had the privilege to interview Daniëlle Hellebrand, a keynote speaker of the event, about her research. We were excited to learn more and to share the details with our readers. Daniëlle Hellebrand actually worked in the Human Resources field for 20 years before quitting her job […]

PROFESSIONAL BUSINESS RELATIONSHIP MANAGER AT USDA SHARES IMPLEMENTATION HIGHLIGHTS

Whether you are new to the Business Relationship Management (BRM) world or not, you can never stop being curious about how other fellow practitioners make BRM implementation a success. Since it’s all about people, every experience is different. There are just so many elements that can turn into challenges. So, what’s the secret ingredient? This […]

BRMP – PARIS, THE CITY OF LIGHTS

This week, Paris, the City of Lights, hosted the first global BRMP training completely in French! After the BRMP certification training (co-organized by Acadys and IT Chapter) the BRM community gained nine new Business Relationship Management Professionals. All passed the certification exam with flying colours, giving them access to the highly demanded and globally recognized […]

WHEN THE BLAME GAME BEGINS: THE FIVE ‘WHYS’ OF STRAINED BUSINESS RELATIONSHIPS

Your business partner is dissatisfied. You begin observing signs of strain in your relationship: there is finger-pointing, defensiveness, even passive-aggressive behaviour in your organisation. Furthermore, your business partners no longer include you in strategic discussions. How did this happen? What methods can you use to get to the root cause of the situation? One thing […]